claw machine configuration checklist
What to Check Before Approving a Claw Machine Configuration
Use a configuration review to connect the quoted cabinet, payment options, prize setup and service access to the requirements of your intended site.
Create one configuration record for the order
Before approving an order, bring the agreed details into one dated configuration record. Include the model reference, selected options and any custom changes. Ask the supplier to confirm that this record describes the equipment to be supplied.
Marketing images can help identify a style, but they may show optional features or a different variant. Resolve differences between images, quotations and specification sheets before using any of them as the acceptance reference.
- Record the model identifier, order quantity, configuration version and approval date.
- Distinguish standard items, selected options and items supplied by the buyer.
- Attach approved graphics and identify the exact language and wording to appear on the cabinet.
- Require written agreement for substitutions or changes after approval.
Check the cabinet against the delivery route
Measure the proposed installation area and the route from the delivery point to that area. Ask how the machine will be packed and whether any parts can be removed using an approved procedure. Do not assume that equipment which fits the floor plan will pass through every access point.
Plan service access as part of the layout. The operator should know which panels need to open, how prizes are loaded and what space the supplier asks you to keep available for inspection and maintenance.
- Compare packed and assembled dimensions with doors, corridors, lifts and other route constraints.
- Ask the venue or an appropriate specialist to check floor, lift and handling restrictions where relevant.
- Confirm the unloading and movement plan, including who supplies suitable handling equipment.
- Review access to locks, loading doors, payment modules and service panels in the final layout.
Verify the electrical and payment configuration
Ask the supplier to specify the electrical requirements of the selected configuration, and have a qualified person compare them with the intended site. Resolve questions about the connection and installation before shipment; this article is not a substitute for the equipment manual or electrical advice.
For payments, name the exact method you expect to use and clarify what the quoted machine includes. A payment-ready description should be followed by a specific explanation of the hardware, setup responsibilities, accounts and services needed to accept payments at your venue.
- Request the rated supply information and the connection details for the actual unit configuration.
- Confirm coin, token, note or electronic payment options individually, including intended currency where relevant.
- Ask who is responsible for payment-provider onboarding, connectivity, configuration and ongoing service charges.
- Agree a functional payment test and how failed or interrupted transactions will be handled.
Review prize handling and operator controls
Provide representative prize information before requesting a demonstration. Ask the supplier to show the proposed setup using the intended prize or a clearly described equivalent, and record the configuration used in the test.
An observed demonstration is evidence of that demonstration under its recorded conditions. It is not a promise of future player outcomes, revenue or return on investment. Operators should review the applicable local and venue requirements before deciding how the machine will be used.
- Identify the intended prize dimensions, weight, shape and packaging.
- Ask for loading guidance and the documented controls available to the operator.
- Review the play sequence, control labels, sound options and customer instructions.
- Request training or clear instructions for routine adjustments and record who may change settings.
Turn the approved configuration into acceptance checks
Convert the configuration record into a checklist that can be used before shipment and after arrival. Each check should identify what is being inspected, the agreed reference and the evidence to keep.
Leave unresolved items visible. Marking an unknown specification as confirmed simply to complete a checklist makes later disagreement more likely. Ask for clarification and revise the approval record when the answer is available.
- Match unit identifiers, selected options, cabinet graphics and included accessories to the order.
- Define the functions to demonstrate and who will review the resulting photos, video or inspection report.
- Specify which manuals, configuration records and support details must accompany the equipment.
- Document the process for reporting discrepancies and agreeing corrective action.
PUT THE GUIDE TO WORK
Discuss your configuration requirements
Bring your site constraints, intended payment method and prize details to a configuration discussion.
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